Vebet Privacy Policy – Our Complete Commitment to Protecting Your Information

This Privacy Policy applies to the Vebet (vebet.im) platform. By registering or using Vebet, you are deemed to have accepted this policy.

We believe privacy is a fundamental right. You deserve to know exactly how your information is being used at Vebet. That's why this policy is written in plain, straightforward language — no legal jargon.

Vebet collects three types of data – what you provide directly, what is gathered automatically through your activity on the platform, and what is requested for identity verification.

Vebet does not record your social media profiles, bank account details, or conversation logs.

Vebet uses your data for specific purposes only. It will never be used for anything unrelated to those purposes.

• Account Management: For login, security verification, and settings updates.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To help resolve your complaints or issues.
• Promotion: To send you relevant offers based on your playing preferences (with your consent).
• Security: To prevent fraud and money laundering.
• Legal Obligations: To comply with regulatory authority requirements.

Vebet takes a very cautious approach to data sharing. Information is only disclosed to third parties in the limited circumstances outlined below:

• Payment Providers: Only the minimum required information is shared with bKash, Nagad, or Rocket to process your transactions.
• Game Providers: Only relevant session data is shared to keep the game running; no personally identifiable information is disclosed.
• Legal Authority: When required by a valid court order or regulatory authority.
• Security Agencies: To investigating authorities when fraud or money laundering is suspected.

Vebet will not share your information with any third party beyond the reasons stated above. A Data Protection Agreement (DPA) is in place with each partner.

Vebet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Preference Cookies: Remembers your language and display preferences.
• Analytics Cookies: To understand which pages are visited most (using anonymized data).

You can manage cookies through your browser settings. However, disabling essential cookies may cause login issues.

Vebet follows the highest industry standards to keep your information secure.

• 256-bit SSL/TLS Encryption: On every data transmission.
• Database Encryption: All stored data is encrypted.
• Two-Factor Authentication (2FA): Additional verification for high-value transactions.
• Regular Security Audits: Third-party penetration testing.
• DDoS Protection: Protecting servers from cyberattacks.
• Firewall & IDS: Suspicious access is blocked automatically.

Keep in mind, however, that no system is 100% secure. Always use a strong password and never share it with anyone.

Vebet does not retain your data longer than necessary. The general rules are:

• Account Information: For the duration of your active account and 5 years after closure.
• Transaction Records: Up to 7 years to meet legal obligations.
• Game History: Active for up to 2 years.
• Customer Support Chat: 1 year after the issue is resolved.
• Cookies: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.

After the designated period, data is securely deleted or anonymized.

You have the following rights regarding your information at Vebet. To exercise any of these rights, email us at support@vebet.im.

Vebet strictly prohibits access to its services by anyone under the age of 18. We take every precaution to protect minors.

• Date of birth is verified at the time of registration.
• If age is in doubt, a national ID may be requested as proof.
• If a minor's account is identified, it will be immediately closed and all associated data deleted.

Vebet may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will reflect the change.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the platform following any changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests to exercise your rights, please reach out through the following:

We will respond within 30 days of receiving your request. For urgent security issues, within 24 hours.